Refund policy
We understand that a purchase may not always meet your expectations. If you are not satisfied with your order, you may request a return subject to the conditions below.
Return Period
Eligible items may be returned within 30 days of the delivery date.
Conditions for Returns
To qualify for a return, products must:
- Be unused and in their original condition.
- Include all original packaging, accessories, and documentation.
- Show no signs of excessive wear, misuse, or modification.
- Be returned in a clean and resalable condition.
Items Not Eligible for Return
Returns are generally not accepted for:
- Personalized or customized products.
- Digital products or downloadable content.
- Gift cards.
- Final sale or clearance merchandise.
- Products damaged after delivery due to improper handling.
Refunds
After your returned item has been received and inspected, we will determine whether it qualifies for a refund.
Approved refunds will be credited to the original payment method. Processing times vary depending on the payment provider and financial institution.
Damaged or Incorrect Deliveries
If your order arrives damaged, defective, or contains an incorrect item, please keep the original packaging until the matter has been reviewed.
Return Shipping Costs
Unless the return results from our mistake or a verified product defect, customers are responsible for return shipping expenses.